About This Site

FreightFraudGuide.com was built and maintained by people who have worked in U.S. freight brokerage operations and carrier compliance. The editorial lead, K. Harmon, worked as a carrier compliance coordinator at a regional brokerage before moving into verification documentation; the payment and factoring sections draw on contributions from M. Reyes, a former billing contact at a factoring company that served owner-operators. The team's other contributors include people who have worked as broker operations coordinators reviewing carrier authority and insurance records before onboarding, as billing staff comparing BOLs and PODs to rate confirmations before releasing payment, and as compliance contacts handling NCCDB complaint documentation and payment-dispute records. The site is not operated by attorneys or insurance professionals. The content is written to reflect what those verification workflows look like from an operations desk — which records to pull, in what order, and what each one can and can't establish — and marks its limits clearly rather than reaching into legal, financial, or insurance territory.

Each guide is checked against current FMCSA, FBI, FTC, IC3, and DOT OIG source material before publication. When official sources update — FMCSA registration processes and SAFER data fields change more often than most — affected guides are flagged and updated. The specific verification steps described here trace back to documentation gaps that produce unresolvable situations when skipped: calling the SAFER-listed phone number rather than the one in the current email thread, reading the payment terms section of a rate confirmation against the broker's L&I record, confirming pickup authorization through the carrier's main office rather than the dispatcher contact who introduced the load. The editorial standard is to stay within what official U.S. federal sources actually document and to name the limit clearly where the source stops.

The site does not sell verification services, does not accept paid placement, and does not publish unverified accusations against specific companies or people. The focus is documentation: what to save, what to compare, and which official channels exist when something needs to be escalated or reported.

The editorial review process works in two layers. First, a guide is checked for source support: every step that directs a reader to an official record — SAFER, L&I, NCCDB, IC3, FTC, DOT OIG — should trace back to a registered source that was verified at an official domain. Second, the guide is reviewed for scope: wording that could be read as a legal conclusion, insurance opinion, or collection instruction is rewritten as a documentation prompt. High-risk pages (identity theft, double brokering, cargo theft, bond and trust questions) receive a third pass for boundary language — every claim that approaches a legal or financial conclusion gets a specific scope note. The methodology and editorial policy pages describe this process in more detail.

Author and contributor pages identify who maintains the editorial workflows and where their experience is relevant. K. Harmon reviews all guides for source support, claim boundaries, and operational accuracy. M. Reyes reviews payment-risk and factoring content for documentation completeness and scope. Those profiles are meant to clarify the basis for the editorial judgments made in each guide, not to imply legal, insurance, financial, or law-enforcement authority.

All records and reporting resources referenced here are U.S. federal sources — FMCSA, FBI, FTC, IC3, CISA, DOT OIG. Freight practices outside the United States may differ significantly. If you spot a source that has changed or wording that could be clearer, the corrections page explains how to reach us.

Editorial Profiles