How to Use This Hub
Fraud basics are the intake layer for the rest of the site. They help a dispatcher, carrier, broker, or shipper describe what looks wrong without jumping straight to an accusation. The first job is to identify the pattern: identity misuse, unauthorized rebrokering, document manipulation, payment-direction change, or cargo diversion.
This section is most useful when a team needs shared language before choosing a deeper checklist. It explains what each warning sign can suggest, which records should be preserved first, and why a mismatch should be documented as a verification gap until the records support a firmer conclusion.
Recommended Reading Path
- Start with What Is Freight Fraud? when the concern is still broad.
- Read What Is Double Brokering? when the carrier named on documents may not match the carrier at pickup.
- Use Carrier Identity Theft Explained when a legitimate carrier record may be used by someone else.
When This Topic Escalates
Escalation normally begins after the original records are saved and the known company contact or official source cannot resolve the identity gap.
Use these pages before naming the issue
This hub is meant for the first pass through a confusing file. The best use is to slow the language down: describe the mismatch, preserve the record that created it, then choose the more specific broker, carrier, payment, cargo, or reporting guide.
What a useful intake file contains
A strong intake file has the original contact thread, the first document showing the name or number in question, a dated official lookup, and a short timeline. It should not start with a conclusion about a private party before those records are lined up.